Privacy Policy

InternetProviders.online ("we," "us," "our") is an independent authorized dealer (sub-dealer) that helps consumers compare and order internet, TV, home phone and home security services from third-party providers. This Privacy Policy explains what information we collect through this website, how we use and share it, and the choices available to you. By using this site or submitting your information through our forms or by phone, you agree to the practices described below.

1. Information we collect

We collect information in the following ways:

• Information you provide directly — such as your name, phone number, email address, mailing/service address and ZIP code, and the services you're interested in, when you fill out our quote form, request a callback, or call our hotline.
• Information collected automatically — such as your IP address, browser type, device type, pages viewed, referring URL, and approximate location, collected through cookies, pixels and similar technologies when you browse our site.
• Information from calls — if you call our order and upgrade hotline, calls may be recorded or monitored for quality assurance, training and compliance purposes, where permitted by law.

2. How we use your information

We use the information we collect to:

• Check service availability, plans and pricing at your address.
• Connect you with the provider(s) you choose, place orders, and schedule installation or upgrades on your behalf.
• Respond to your inquiries and provide customer support.
• Operate, maintain, secure and improve this website.
• Measure the performance of our advertising, including Google Ads campaigns, and understand how visitors use our site.
• Comply with legal obligations and enforce our Terms of Service.

3. How we share your information

As an independent authorized dealer, our core service involves connecting you with the providers whose plans you choose. We may share the information you provide with:

• Internet, TV, phone and security providers (such as Xfinity, Spectrum, AT&T, Frontier, T-Mobile, Verizon, DIRECTV, DISH, ADT, Vivint and similar companies) so they can verify availability, set up your account, process your order and schedule installation.
• Service providers and vendors who help us operate our business — for example, hosting, telephony, customer relationship management (CRM), and analytics or advertising platforms — under confidentiality and data protection obligations.
• Legal and safety purposes — when required by law, regulation, legal process, or to protect the rights, property or safety of InternetProviders.online, our users, or others.
• Business transfers — if we are involved in a merger, acquisition, financing or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to data brokers for their own unrelated marketing purposes. See Section 8 for details on "sale" and "sharing" as defined under California law and how to opt out.

4. Calls, texts & marketing consent (TCPA)

If you submit your phone number through our quote form or check the consent box, you agree that InternetProviders.online and/or the providers and partners assisting with your request may contact you at the number provided — by phone call, text message, or pre-recorded/autodialed message — about internet, TV, phone and home security offers, including for marketing purposes. Consent is not a condition of purchasing any product or service, and message and data rates may apply. You can revoke this consent at any time (see Your choices below).

5. Cookies, analytics & advertising

We use cookies and similar technologies to operate our site, remember preferences, and understand how visitors interact with our pages. We also use third-party analytics and advertising tools, including Google Ads / Google tag (gtag.js) conversion tracking, which may set cookies and use information about your visits to this and other websites to measure ad performance and show relevant ads. You can control cookies through your browser settings, and you can opt out of personalized advertising through tools such as Google Ads Settings or industry opt-out pages like the Digital Advertising Alliance. Blocking cookies may affect how parts of this site function.

6. Data security

We use reasonable administrative, technical and physical safeguards designed to protect your information from unauthorized access, use, alteration or disclosure. However, no method of transmission over the internet or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices & rights

• Marketing calls/texts: Reply "STOP" to any text message, or call us at (855) 742-0945 and ask to be added to our do-not-contact list.
• Cookies: Adjust your browser settings to block or delete cookies, or use the opt-out tools listed above.
• Access, update or delete your information: Contact us using the details in Section 11 and we will respond to verifiable requests as required by applicable law.

8. Do Not Sell or Share My Personal Information (CCPA/CPRA)

Under California privacy law, sharing certain identifiers (such as cookie or device IDs) with advertising partners for purposes of measuring or serving interest-based ads can be considered a "sale" or "share" of personal information, even if no money changes hands. To opt out of this type of sharing for advertising/analytics cookies on this site:

• Use your browser's "Do Not Track" or cookie-blocking settings, or the opt-out links in Section 5; or
• Email us at privacy@internetproviders.online or call (855) 742-0945 with the subject line "Do Not Sell My Info" and we will process your request.

We will not discriminate against you for exercising any privacy rights. Submitting an opt-out request does not affect our ability to share your details with the specific provider you ask us to order service from — that sharing is necessary to fulfill your request and is not a "sale" under the law.

9. Children's privacy

This website and our services are intended for adults (18 years of age or older) seeking residential services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

11. Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us:

• Phone: (855) 742-0945
• Email: privacy@internetproviders.online